1. Introduction

StagingOS Inc. ("StagingOS," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at stagingos.com (the "Service").

2. Information We Collect

We may collect the following types of information:

Account Information: Email address and authentication credentials when you create an account.
Listing Data: URLs you submit and property listing information extracted from those URLs.
Uploaded Content: Photos and images you upload for virtual staging and processing.
Payment Information: Billing details processed securely through our third-party payment processor (Stripe). We do not store your full credit card information.
Usage Data: IP address, browser type, pages visited, and interaction patterns to improve our Service.

3. How We Use Your Information

We use collected information to:

Provide, maintain, and improve the Service.
Process your orders and deliver staged images, videos, and listing copy.
Process payments and prevent fraud.
Communicate with you about your account, orders, and Service updates.
Comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party services that help us operate the Service, including:

Stripe for payment processing.
Supabase for data storage and authentication.
Google Cloud for AI-powered image generation.
Resend for transactional email delivery.

Each provider is bound by their own privacy policies and data processing agreements.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Uploaded images and generated deliverables are stored for up to 90 days after order completion, after which they may be automatically deleted. You may request deletion of your data at any time.

6. Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your personal data.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability.

To exercise these rights, please contact us at privacy@stagingos.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies. Analytics data is collected in an anonymized, privacy-respecting manner.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@stagingos.com.